Wednesday, January 29, 2020

Safety and Sanitation Certified Groomers: What Does That Mean?

You have probably noticed us mentioning Safety and Sanitation Certification on this page before. It is something we take great pride in and something that definitely sets us apart from the rest! But what is it? What does it mean for your pets?

Our Safety and Sanitation Certifications through the Intellectual Groomers Association means that we have completed a fairly intense course on the subject and we have passed a knowledge quiz. The course covers nearly all aspects of cleaning, disinfecting, and sanitizing necessary to keep the salon environment as healthy as it can possibly be. We learned not only about various products which are human and pet safe to clean and sanitize, but also what daily, weekly, and monthly protocols we should have in place. We also learned about various aspects of tub, table, and emergency safety.

One of the very last things we would ever want to happen is a happy, healthy dog coming into our salon and then hearing two or three days later that they had to go to the veterinarian with an infection they likely picked up from us. It is so easy for things like fungal, bacterial, and viral infections to be spread through a busy shop completely by accident. No groomer would ever intend for a dog to become ill but we might not know that another client is! It only takes a moment of inattention for something like a fungal foot infection to be spread from one dog to another because a crate or table wasn’t cleaned and disinfected properly. Therefore, we have taken our new knowledge to heart and follow it to the letter!

Between every single pet, there is a lot of cleaning going on! The shammy towels we use as a first towel on your pet is placed in a vinegar solution which kills most of the common skin bacteria and fungus a pet might have. The wet towels we use on your pet are placed in the laundry bin. We NEVER reuse a wet towel on another pet. Period. A damp towel might be used to mop up water on the floor, but never on another pet. Yes, we do a lot of laundry all in the name of being sanitary! After your pup has been in our tub, not only do we rinse down and wipe out the hair, we also squeegee the water off the walls then spray them down with a peroxide based disinfectant. This is allowed to sit on the tub and walls until the next pet is brought over for a bath. Even though the cleaner is safe for pets and people, we still rinse the tub down before placing your pet in it. We do the same for the safety loops, the drying table, and even the dryer hose. Everything is cleaned and then disinfected before being used on the next pet. After your pet is done on our grooming tables, a similar process takes place. The removable table covers are vacuumed and placed in the laundry. The table top, even though it was covered the entire time, is sprayed down with the same peroxide based disinfectant. The grooming loops are sprayed and moved to the laundry bin. A fresh table cover is placed on the table top. A fresh loop is hooked up. Every tool that touched your pet is cleaned and disinfected before it is used on the next pet either with spray, heat, UV light, or ozone depending on the tool.

Have you noticed the cart between our grooming stations? That cart holds two of the most important disinfecting tools we have! We have a small heat sterilizer which we use for our shears. Any hair or dirt is wiped from the shears. They are then placed in the unit which contains small, heated glass beads. The high heat the beads are exposed to is then evenly transferred around the metal of our shears, killing any pathogens that might remain on them. The microwave-looking box is a sterilizer unit. This uses both UV light and ozone to sanitize tools which either cannot be exposed to high heat or that do not fit into the heat sterilizer. Clipper blades and attachments, combs, brushes, and other tools are placed in this box for 20 to 30 minutes. The combination of UV light and ozone destroys any and all pathogens, making the tools safe and sanitary for the next pet in line.

Once your pets are all gone for the day and the shop is ready to close, the more aggressive cleaners are brought out. These are excellent at cleaning and disinfecting, they are 100% safe to use in the presence of animals, but due to their nature, we feel it is safer to wait until everyone is gone to eliminate the potential risk of irritating someone with a sensitive throat or lungs. Best Shot 256 is used to wipe down all the kennels used during the day, even if we cleaned them with the peroxide based cleaners after a pet checked out and it was not used again. The tub and tables can be sprayed down as well. We will even wash down the walls and baseboards with Mrs. Meyers cleaners on a regular schedule to be sure there are no sneaky pathogens hanging out there, waiting for something to touch them and transfer to a tub, table, or towel! The floor is swept, vacuumed, scrubbed, and mopped with Best Shot, ensuring there is as little hair and dirt on it as possible. Twice a week, we even set up an ozone machine which helps to sanitize the air in the building, reducing the possibility of airborne pathogens and even mold and mildew. In the future, we hope to install a UV/Ozone sanitizer in our heating/AC system to further aid in our quest to be as sanitary as humanly possible.

While sanitation was the main focus of the course, safety was a big part as well. While we already knew the basics of never walking away from a dog on the table or in the tub, it covered other aspects of safety we might not think about, such as having a plan in case of a dog escaping, an aggressive intruder, or even a fire. We do have plans in place for each scenario! Of course, prevention is the best way to approach each of these.

There are times you might show up for your appointment only to find the door locked. You can’t get in! Don’t worry! There is a doorbell. Why is the door locked even though we knew you were coming? If we are working alone, keeping the doors locked is the safety option for us and your pets! If a pet manages to get out of their crate, off the table, our out of our control, the gate is our first line of defense. They can’t get to the door. However, an athletic or determined dog can potentially clear that gate! By having the door locked, we can assure that an unsuspecting owner coming for an appointment doesn’t accidentally open the door while we are trying to coral the Houdini, thus allowing the escapee access to the outside world. While we are in a small, safe neighborhood, we also have to worry about the possibility of an intruder coming into the salon as well. By keeping the door locked when we are not expecting anyone, and when we are alone in the salon, we can keep an aggressive intruder at bay long enough to call the police for help, thus keeping ourselves and your pets safe and sound!

We are confident our little salon will be safe from all but the most aggressive of storms given that it is made from solid brickwork. However, fire is still something that we have to worry about. While our fire risk is low, it is always a possibility. Rest assured that we have a plan in case of fire that does include getting your pets out quickly and safely! If there is ever a fire in the building, all pets will be evacuated through the nearest exit. They will go into our cars as quickly as possible. Our cars will then be moved far enough away from the threat to be safe but not so far that you will have a hard time finding us. Owners would be notified as soon as possible of the incident so they can come collect their pets.

If you ever have any specific questions about our safety or sanitation protocols, please ask us! If you are concerned about any product we use, we will be happy to show you what we use and how we use it. If your pet has any allergies or sensitivities, please let us know so we can adjust for their well being! While we never use products in close proximity to your pets, we do understand that they might be sensitive to products being used in the same room. So ask away! Let us know! We’re happy to adjust to accommodate your furry friends! 

(P.S. - Jess recently passed her class as well!  We are waiting for her certificate to arrive in the mail so we can hang it on the wall with Stacey's for everyone to see!)

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